GENERAL TERMS AND CONDITIONS OF SALE

1. Object: these General Conditions of Sale apply to all sales contracts

between Rubinetterie F.lli Frattini S.p.A., also de

fined as Seller, and its

customers, as Buyers or Purchasers, unless otherwise agreed in writing

between the parties. Therefore, conditions of sale derogating these

provisions will only be adequate if a written agreement is signed between

the parties. Rubinetterie F.lli Frattini S.p.A. cannot consider itself bound

by obligations, commitments, or statements made by its employees or

agents.

2. Order: following these General Conditions of Sale, the contract of sale

will be considered concluded and, as such, effective and binding between

the parties when Rubinetterie F.lli Frattini S.p.A., receiving the customer’s

order, will con

firm it to the latter by sending the Confirmation of Sale. If

the order has been confirmed, the Seller becomes aware of protests,

seizures, and attachments. In general, prejudicial acts against the Buyer,

or if it becomes known that the Buyer is in

financial difficulty, the Seller

may, at its option, suspend the contract and demand special guarantees

or terminate the contract for non-performance by the Buyer, according to

Art. 1456 of the Italian Civil Code, through notice to be sent by registered

letter with return receipt or certi

fied e-mail. All direct and indirect offers by

the Seller are understood to be without obligation and subject to sale.

3. Prices: the unit sales prices identi

fiable in the price list are exclusive of

VAT and are expressed in euros. Prices are intended for goods delivered

ex-works departure from the Rubinetterie F.lli Frattini S.p.A. plant in San

Maurizio d’Opaglio. Prices quoted are subject to change and cannot be

considered binding for subsequent orders. Goods are sold at a price in

effect on the date the order con

firmation is sent.

If the Buyer decides not to receive the products on the agreed date of

preparation and delivery, or the preparation or actual delivery has not

been possible due to causes beyond the Seller’s control, the prices, if

not already provided for in the order, will be subject to the changes in the

price list of Rubinetterie F.lli Frattini S.p.A. and, in any case, to the material

and labor variations that have occurred from the time the products are

prepared until their collection by the Buyer. The Buyer shall bear fees,

taxes, and expenses related to the issuance of bank bills or the possible

regularization of the contract.

5. Delivery: delivery terms are considered indicative and not essential.

Failure on the part of Rubinetterie F.lli Frattini S.p.A. to comply with the

delivery terms indicated shall not entitle the Buyer to cancel the order,

defer payments or claim compensation, make offsets, claim penalties, or

damages of any kind. Rubinetterie F.lli Frattini S.p.A. shall, in any case,

be released from any liability in cases where the failure to comply with

the delivery terms is a consequence of circumstances of force majeure

(by way of example, shortages of raw materials, machinery breakdowns,

strikes, lockouts, interruptions or delays in transport), failure by the Buyer

to comply with the payment terms, requests by the Buyer for changes in

the order or variations in the types and quantities of products, extensions

or shifting concerning the delivery terms agreed in writing.

5. Mode of delivery: the goods travel at the risk and peril of the Buyer,

even if the shipment is made carriage paid, Rubinetterie F.lli Frattini S.p.A.

declines all responsibility for delays, breakdowns, damages, or dents

caused directly or indirectly by the carrier. The shipment will be carried out

in the manner deemed most appropriate without this giving rise to any

claims whatsoever.

Packaging is invoiced at cost and is understood to be without return;

it is carried out by specialized personnel with customary systems,

according to the quality of the goods, without assuming responsibility

for any improper use of the packaging. Strictly speaking, no credit

transfers, replacements, and credits for dents, breakages, or others will

be recognized or granted, as each shipment must be understood to be

executed by order and on behalf of the Buyer. Any request or dispute by

the recipient regarding the above and in the case of delays or mishaps

must be addressed directly to the responsible carriers. Veri

fication of the

goods must be made by the Buyer upon delivery, and any claim in this

regard will only be considered if made by registered letter and certified

e-mail within eight days from the date of receipt of the goods.

6. Payment terms and conditions: the terms and conditions of payment

are agreed upon in advance in the Buyer’s order and stated in the invoice

and are to be understood as binding. Any change, which has not been

previously and expressly agreed upon in writing, will not be accepted.

Only invoice payments made at the Seller’s domicile in San Maurizio

d’Opaglio shall be discharged unless special agreements for term

payments have been made. However, All other payments caused are

entirely at Buyer’s risk, peril, and expense.

In the event of delay in payment, the Buyer shall be required to pay

Rubinetterie F.lli Frattini S.p.A. interest on arrears equal to the interest rate

of the European Central Bank, with surcharge, under Art. 5 of Legislative

Decree no. 231/2002. Acceptance of bills or checks payable at other

places is an exclusive facility granted to the Buyer. It does not constitute

a waiver of the preceding, namely that payments are only valid and

liberating if made at the Seller’s domicile. Rubinetterie F.lli Frattini S.p.A.

reserves the right to suspend deliveries or cancel any accepted orders

if payments are not made within the agreed terms without prejudice to

further action to protect its interests. Any disputes shall not give any right

to defer or suspend payments. Goods delivered to the Buyer remain the

property of Rubinetterie F.lli Frattini SPA until the agreed amounts have

been paid in full.

7. Catalogs and Illustrations: the illustrations shown in the catalogs,

leaflets, advertisements, illustrative material in general, and on the

website of Rubinetterie F.lli Frattini S.p.A. have the purpose of presenting

and describing the individual items and do not constitute an obligation

of faithful execution. Therefore, Rubinetterie F.lli Frattini S.p.A. must

be exonerated from all responsibility or duty. Rubinetterie F.lli Frattini

S.p.A. reserves the unilateral right and without obligation of prior notice

to make, at its discretion, changes to products and technical data

to optimize production, without any obligation to modify or replace

products previously supplied or being ordered, as well as to commercial

information. Images shown, details, and measurements only indicate the

product and are not binding.

8. Material: all products are subjected by Rubinetterie F.lli Frattini S.p.A.

to veri

fication and check before being put on sale. In the case of errors or

manufacturing defects reported by registered letter and/or certi

fied e-mail

within eight days from the date of delivery and recognized by Rubinetterie

F.lli Frattini S.p.A. as such, the latter undertakes to replace free of charge

the goods found to be defective, in the shortest possible time, free of

charge, to the Buyer’s premises in San Maurizio d’Opaglio. Rubinetterie

F.lli Frattini S.p.A. reserves the right to accept the return only if the

replacement is authorized in advance.

9. Warranty: all Rubinetterie F.lli Frattini S.p.A. products are rigorously

tried, tested, and proven before being placed on sale and are guaranteed

to conform to their speci

fications for five years from the date of first

purchase. Catalog products in

finishes other than chrome are guaranteed

for two years.

Warranty for defects in material or quality/manufacturing attributable

to production includes the following defects: casting, porosity, chrome

plating, or functionality.

Included in the warranty is the repair or replacement of the part found to

be defective after an inspection by technicians authorized by Rubinetterie

F.lli Frattini S.p.A. and upon presentation of the inspection coupon and

suitable

fiscal documentation (invoice or purchase receipt) proving the

date of purchase.

Please also note that the guarantee follows the European Regulations.

The warranty is void if:

a. the product has been used outside of the operating conditions

speci

fied by the Seller, such as the exclusive use of the faucet as a

device to intercept and regulate the

flow of water installed at the end of

household plumbing;

b. the material has been otherwise modi

fied or manipulated by a person

not authorized by Rubinetterie F.lli Frattini S.p.A.;

c. the deterioration is due to normal wear and tear of wearable

components such as diverters, screws, gaskets, ceramic cartridges,

thermostatic cartridges, and hoses;

d. there are cosmetic defects such as scratches, stains, and dents of any

kind that were not communicated before the installation of the product;

e., the product was assembled improperly, by unqualified personnel, or

without following the assembly instructions provided;

f. the defects are attributable to the use or mishandling of the product;

g. the defects resulted from failure or inadequate maintenance;

h. the defects are derived from aggressive environmental conditions,

EDITION 2024.1 - This price list cancels and replaces the previous ones.